Reliable Welding & Speed, LLC On-Line Store offers the following store policies and instructions:
Important: We only ship orders in the United States (48 states). We do not ship international orders!
How to shop: Shopping at Reliable Welding & Speed's Online store is easy, you will find categories on the left hand side, to find the parts you are looking for you can choose a category or you can choose the search button, some items may appear in more than one category, if more than one category is relevant. When you find the item you are looking for, click on the photo for more details, then from the detailed page click on the photo again and you will find a larger image of the photo. You can then add items to your shopping cart, it should be self-explanatory from this point, but if you ever have any questions, please email to firstname.lastname@example.org with your questions.
If you do not find an item you are looking for it may be possible we carry the item and it is not in our on-line store yet, we are adding new items all the time. You can call or fax in an order to purchase an item that is not in our on-line store.
Gift Shipping: We will ship a gift for you and we do offer gift wrapping for a $5.00 charge, when you check out you will have the option to ship to another address and at this screen you will be asked if this is a gift and you can choose that option and leave a gift message as well.
Pricing: We try to keep our prices up-to-date for every item in our on-line store, but prices are subject to change. This would only be if there is a manufacturer's pricing change that we were unaware of and did not get to update it on time. If a price is incorrect, we will notify you by email.
We are not responsible for typographical errors. Every effort is made to have accurate details and pricing information for every product, we apologize if any errors have been made and will try to avoid this.
Stock: We try to just list items in our on-line store that we know we have right in stock or we know are in stock at the manufacturer's and that the manufacturer will drop-ship, however, if we are out of stock on an item or if it is no longer available, we will notify you as soon as possible after your order has been placed.
Shipping calculations: If the freight on your order is incorrect, we will credit you if it is too high or adjust if it is too low. The shipping is based upon weight and the location of where your order is being shipped. Sometimes the shipping calculator can come up too high with multiple items or if there was an error in weight. If shipping seems unreasonable, please be assured we will credit you if it was calculated incorrectly and we reserve the right to adjust higher if it came out too low.
Returns Policy: IMPORTANT - NOT ALL ITEMS ARE RETURNABLE! You must email or call for a RA# (return authorization) for all returns–NO EXCEPTIONS! We will not accept any returns without prior authorization. NO RETURNS AFTER 30 DAYS. NO EXCEPTIONS! Receipt must be included IF YOU ARE given authorization for return! Items must be new "UNUSED - UNINSTALLED" in unopened original package with RECEIPT. NO RETURNS ON ELECTRICAL SPECIAL ORDER, CUSTOM ORDERS, MATERIALS, CONSUMABLES,CHEMICALS, MOUNTED WHEELS, Closeouts & Specials, SAFETY Dated Items & other items – ALL SALES ARE FINAL. IF your return is ACCEPTED you will be charged a 20% or higher restocking fee & $5.00 return fee! You are responsible for paying the freight for your return for credit. NO CASH REFUNDS, STORE CREDIT ONLY. CHECK YOUR ORDERS, DO NOT DESTROY THE PACKAGING OR INSTALL PARTS WITHOUT VERIFYING YOU HAVE THE RIGHT PARTS FOR YOUR APPLICATION. We reserve the right to refuse returns. All warranty issues should be returned directly to the Manufacturers. Shipping damage must be claimed with the carrier. Thank you.
Reliable Welding & Speed, LLC or www.reliableweldingandspeed.com makes no warranties whatsoever, expressed or implied to purchaser. Any warranty claim is to be handled directly with the manufacturer and solely at their discretion. It is also the buyers responsibility to choose the correct items for their application. We sell items for all types of racing and performance vehicles and have no way of knowing what the correct part is for your application and for your track rules. It is your responsibility to make sure you are choosing the right item(s).
Purchaser acknowledges that due to various circumstances and conditions in which parts and equipment are used and installed that suitability of the items purchased is the sole responsibility of the purchaser. It is also your responsibility to make sure the item you are receiving is correct in the case of a manufacturer packaging an item incorrectly, so please check your parts before using or installing them.
Sales Tax: CT state sales tax of 6.35% will be charged to orders purchased by CT residents.
We try to put as many details as possible about each product sold through our ON-LINE STORE -- please feel free to ask any questions if you are unsure about an item to avoid any unnecessary returns. We try to have the fairest return policy and we hope you enjoy your On-Line shopping experience at www.reliableweldingandspeed.com.